We are a leading manufacturer of transformers, power supplies, EMI filters and reactors. Around 800 employees, from development to production and supply, at our headquartes in Verden and globally, work to create products that ensure the perfect voltage solution for the customers. We do not only offer the extensive standard portfolio in stock, but also fast customization or new development of customer products. We unite research, development and production under one roof.
To strengthen our team in the USA we are looking for an
OFFICE ASSISTANT
in Franklin Park, Illinois
RESPONSIBILITIES & TASKS- Provide critical support to the General Manager throughout the sales cycle. This includes but is not limited to: conducting market research for lead generation; initial outreach to potential customers; corresponding with target customers to answer questions/provide additional information; preparing marketing materials and other sales-related administrative tasks
- Data and order management: enter orders into a database and track and update the status of open orders, including continuous checking of shipment dates, initialization of customer invoices and communication with warehousing partner
- Correspondence: answer phone calls and e-mails from existing and potential customers and serve as a liaison with headquarters in Germany
- Time management: schedule meetings and calls and make travel arrangements (both domestic and international)
- Invoice management: check incoming invoices for accuracy, file and process them per company procedures and take any follow-up steps as necessary, including communication with external accounting partners
- General office administration such as clerical duties and visitor care
REQUIREMENTS- Candidates must have at minimum a high school diploma. An Associate’s or Bachelor’s degree is preferred
- 3-5 years work experience in a similar administrative/sales support role
- Strong knowledge of data processing and high level proficiency with all MS Office programs; ERP system experience would be of value
- Quick learner, particularly with invoice and order-tracking systems and related software programs
- Strong attention to detail and the ability to maintain a high level of accuracy in preparing and entering information
- Excellent organizational skills and time management skills are required
- Effective verbal and written communication skills
- Strong customer service and interpersonal skills
- Candidates should exhibit a high degree of motivation and self-initiative and be able to work well independently with little direct supervision
- Basic knowledge of fundamental business principles
- Must comply with health and safety standards established by BLOCK and federal, state or local requirements
- Hearing, naturally or with aids
- Vision, 20/20, with or without correction
- Physical demands of job include: standing, use of hands to manipulate objects, walking, twisting and bending
- Employee could be requested to lift, carry, reach above shoulder
BENEFITS- Full time employment with a permanent agreement in a continuously growing global company
- Social benefits offered by our company
- An equally independent and challenging work environment that offers a wide range of tasks and career perspectives
Apply now - we look forward to meeting you!
BLOCK USA, Inc.
10632 W. Grand Avenue, Franklin Park, Illinois 60131, Phone: +1 847 260 9050